Shipping Policy

Local Hawaii Shipping

• Orders shipped within Hawaii typically arrive within 2–4 business days.
• We partner with local carriers to ensure prompt and reliable delivery.
• Shipping rates are calculated at checkout based on order weight and destination.

National Shipping

• Orders to the continental U.S. are shipped via standard ground shipping and typically arrive within 5–7 business days.
• Expedited shipping options are available at checkout for faster delivery.
• Shipping fees are calculated based on weight, size, and destination.

General Information

• All orders are processed within 1–2 business days. You’ll receive a tracking number once your order has shipped.
• Delivery times may vary during holidays or peak shipping periods.
• We are not responsible for delays caused by weather, carrier issues, or other circumstances beyond our control.

Local Pick-Up Policy

Local Oahu Pick-Up

• Orders can be picked up at JOCOR Distro at least 24 hours after your order is placed.
  • 330 Sand Island Access Rd Suite 400, Honolulu, HI 96819
• Monday - Friday, 8am - 2pm
  • Excluding holidays
• You must provide your order confirmation email at pick-up**

For additional assistance, please contact our customer service team. 

contact@bobateaplus.com